Terms & conditions

These Terms & Conditions (“Terms”) govern your access to and use of the website located at https://thequikwipe.com and the cleaning services provided by The Quik Wipe (“Company,” “we,” “our,” or “us”).

By using our website, submitting a form, booking services, or opting into communications, you agree to be bound by these Terms.

1. Services Provided

The Quik Wipe provides residential and commercial cleaning services as described on our website. All services are subject to availability and confirmation.

We reserve the right to refuse or cancel service at our discretion.

2. Booking & Payment Terms

• Payment terms will be disclosed at the time of booking.
• Payment may be required before or at the time of service.
• Late payments may incur additional fees.
• Returned or failed payments may result in service suspension.

Pricing is subject to change without prior notice; however, confirmed bookings will be honored at the agreed rate.

3. Cancellations & Rescheduling

Clients must provide at least 24 hours’ notice to cancel or reschedule an appointment.

Failure to provide proper notice may result in a late change fee. The same may apply where our cleaner arrives and cannot access the property, including where pets have not been secured, as set out in section 4. A single fee applies to any one change, never more than one. Changes initiated by the Company are never charged.

Current fee amounts are published on our booking policies page.

4. Client Responsibilities

Clients agree to:

• Provide safe and lawful access to the property
• Secure pets prior to service
• Disclose hazardous materials or unsafe conditions
• Inform us of fragile, valuable, or specialty items

The Company is not responsible for damage resulting from:

• Pre-existing conditions
• Improper installation
• Normal wear and tear
• Unstable or unsecured items

5. Satisfaction Guarantee

If you are not satisfied with your cleaning service, you must notify us within 24 hours of service completion.

For concerns reported within that window, we will return and re-clean the areas concerned at no charge. If a return visit is not wanted or is not practical, we will issue a partial refund proportional to the work affected. If the service was substantially not delivered, we will issue a full refund.

Verification of the reported concern, and the amount of any partial refund, remain at the Company’s discretion.

6. SMS Communications & Electronic Consent

By providing your mobile phone number through our website, booking forms, or other communication methods, you expressly consent to receive SMS messages from QuikWipe.

1. SMS Consent Communication

The information (phone numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2. Types of SMS Communications

If you have consented to receive text messages from QuikWipe, you may receive messages related to the following:

• Appointment reminders
• Follow-up messages
• Billing inquiries

Example: “Hello, this is a friendly reminder of your upcoming cleaning appointment with QuikWipe on [Date] at [Time]. Reply STOP to opt out.“

Example: “Hi [Name}, it’s been a while since your last QuikWipe clean! Book a standard cleaning this month and save 15%: thequikwipe.com/book Reply STOP to opt out.”

3. Message Frequency

Message frequency may vary depending on the type of communication. Example: “Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status or marketing.”

4. Potential Fees for SMS Messaging

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan.

5. Opt-In Method

You may opt in to receive SMS messages from QuikWipe by submitting an online form

6. Opt-Out Method

You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive.

7. Help

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at info@thequikwipe.com.

8. Standard Messaging Disclosures

Message and data rates may apply. You can opt out at any time by texting “STOP.” For assistance, text “HELP” or visit our Privacy Policyand Terms & Conditions pages. Message frequency may vary.

Consent to receive SMS messages is not a condition of purchase.

7. Limitation of Liability

To the fullest extent permitted by law:

• The Company shall not be liable for indirect, incidental, or consequential damages.
• Total liability shall not exceed the amount paid for the specific service giving rise to the claim.
• We are not responsible for loss or damage due to circumstances beyond our control.

8. Intellectual Property

All content on this website — including logos, branding, text, graphics, and images — is the property of The Quik Wipe and may not be copied, reproduced, or distributed without written permission.

9. Privacy

Your use of our website and services is also governed by our Privacy Policy.

10. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the State of Ohio, without regard to conflict of law principles.

11. Modifications to Terms

We reserve the right to update or modify these Terms at any time. Updates will be posted on this page with a revised “Last Updated” date.

Continued use of our website or services after changes are posted constitutes acceptance of those changes.

12. Contact Information

QuikWipe
Website: https://thequikwipe.com
Email: info@thequikwipe.com
Phone: (513) 712-2112